Kod Kursus ISB0019
Kod QR 
Tarikh Kursus
08/09/2026 hingga 10/09/2026
Tempoh
3 Hari
Yuran
RM30.00
Tarikh Buka Permohonan
17/08/2026
Tarikh Tutup Permohonan
07/09/2026
Kumpulan Sasaran
Gred 11
Hingga
Gred 48 (SSM)
Gred 1
Hingga
Gred 12 (SSPA)
Kaedah Pembelajaran
Bersemuka
Penyelaras Program
-
SASITHARAN A/L LOKANATHAN
032295
sasitharan@ipptar.gov.my -
NOR AISHAH AZIRA BINTI MAT YUSOFF
09-745
aishahazira@gmail.com
Setiausaha Kursus
Anjuran
KLUSTER KOMUNIKASI STRATEGIKINSTITUT PENYIARAN DAN PENERANGAN TUN ABDUL RAZAK (IPPTAR)
KEMENTERIAN KOMUNIKASI
Tempat
BILIK KULIAH MAJU,BANGUNAN ILMU, PETI SURAT 12163,
JALAN PANTAI BAHARU
Kursus TRANSFORMASI MINDA PRESTASI UNGGUL untuk penjawat awam direka bagi memperkasakan penjawat awam dengan kemahiran mengurus minda, emosi, sikap dan tingkah laku secara positif dalam menghadapi cabaran dunia pekerjaan yang semakin dinamik. Kursus ini memberi penekanan kepada pembangunan kecerdasan intelektual, kecerdasan emosi, daya tahan mental (mental resilience), pengurusan tekanan, komunikasi berkesan, pembentukan nilai integriti serta amalan budaya kerja berprestasi tinggi.
Peserta akan didedahkan kepada teknik membina pemikiran strategik, meningkatkan motivasi diri, mengukuhkan semangat kerja berpasukan, serta mengamalkan budaya kerja yang produktif dan inovatif. Melalui pendekatan interaktif seperti perkongsian pengalaman, perbincangan kumpulan, simulasi dan latihan praktikal, peserta akan memperoleh ilmu serta kemahiran yang boleh diaplikasikan secara langsung dalam tugasan harian bagi meningkatkan kecemerlangan perkhidmatan awam.
- Meningkatkan kecerdasan minda dan emosi dalam mengurus cabaran di tempat kerja ;
Melahirkan penjawat awam yang berprestasi tinggi, inovatif dan berorientasikan penyampaian perkhidmatan berkualiti ;
Meningkatkan kemahiran berfikir dan penyelesaian masalah.
Terbuka kepada semua penjawat awam. Terhad kepada 25 orang peserta sahaja.
| Masa/Sesi | Topik | |
|---|---|---|
| SESI 1 | : | 08.30 Pagi - 10.30 Pagi |
| : | Personal Mastery • Elements of Professionalism • Key Employee Skills | |
| SESI 2 | : | 11.00 Pagi - 01.00 Tengah Hari |
| : | Business Etiquette and Social Grace • Principles of Etiquette • Business Etiquette • Meeting and Greeting People • Protocol of handshaking • Introductions and Business Cards • Leading, Ushering & Escorting Guests | |
| SESI 3 | : | 02.30 Petang - 04.30 Petang |
| : | Identify Different Personalities (Know Thy Self) • Understand Others by Understanding Yourself • How to Communicate With Different Types of Personality • Understand Various Personalities as Reflected by Physical Appearance • Using Grooming Techniques to Camouflage Personality Weaknesses |
| Masa/Sesi | Topik | |
|---|---|---|
| SESI 1 | : | 08.30 Pagi - 10.30 Pagi |
| : | Basic Communication Skills • Social Intelligence • Listening, Questioning and Speaking Skills • Communication Channel • Voice Quality • Power of Smiles, Eye-Contact & Gesture • Body Language (gestures, posture, facial expressions) • New wave of Communication – Social Media Communication • Matching and Mirroring (NLP) | |
| SESI 2 | : | 11.00 Pagi - 01.00 Tengah Hari |
| : | Memory Curve • Building Good Habits Personal Development • Self-Awareness • SWOT Analysis for Personal Growth • 7 Pillars of Personal Development • Finding the Desire to Change/Grow • Brilliant at Basic • Developing New Skills • Taking Action – PDP • Kaizen | |
| SESI 3 | : | 02.30 Petang - 04.30 Petang |
| : | Time Management • Tardiness vs Punctuality • Prepare vs Repair • Prioritise! - Matrix • 5S Team Synergy • Storming & Norming, Performing, Transforming • Clear Communication • Shared Goals • Sense of Trust • Inclusivity • Omitenashi |
| Masa/Sesi | Topik | |
|---|---|---|
| SESI 1 | : | 08.30 Pagi - 10.30 Pagi |
| : | Memory Curve Recognising Stress - What is Stress • 4 Types of Stress • Causes of Stress (External & Internal) • Identify your symptoms • Your reaction to stress • Effects of chronic stress Coping Strategies - Managing Stress • How to recognise “triggers” • 3 approaches; action-oriented, emotion-oriented, acceptance-oriented | |
| SESI 2 | : | 11.00 Pagi - 01.00 Tengah Hari |
| : | Factors that Influence Your Tolerance Level - Stress Tolerance • Emotional awareness • Quality of your relationships • Your sense of control • Your attitude and outlook Counter-Stress Actions - Road to Recovery • You are what you READ • You are what you EAT • Post trauma support system • Mental health issues | |
| SESI 3 | : | 02.30 Petang - 04.30 Petang |
| : | Fitness Programme - Let’s Move That Body • Know your Body • Change your attitude towards exercise regimen • Set achievable goals • Types of Exercises • The Benefits • Physical activity • Reality check : Health Wheel Summary and Action Plan • Sharing is Caring • Your Takeaways on Story Board • Group Presentation |